Monday, August 06, 2007
System Upgrade! *puke*
I will be stuck in one of these buildings until middle of this month. This is one of the moments when I just hate Putrajaya, especially this Precinct where parking is impossible to get (even early in the morning) except the very expensive Secure Parking. The name is Secure, but I can't guarantee how secure it is as there was a robbery case there some time ago. Anyway, it was a 'pukau and samun' case, so can't really blame the parking operator.
I've been working here since last Friday and throughout the weekends. This customer is an account I'm very familiar with, but this time the whole system upgrade thing is so depressing. In the midst of yelling customer, angry users (hey, takde keje, boleh lepak... takkan marah kot?), impatient application engineers and hardware failures, it felt more like a war zone here. And I have to do system config in THIS environment... argh!!! It's just like trying to solve a very complicated differential equation at the 'pasar malam'.
To top up all the madness, the partner suddenly urged me to speed up a few activities. Hello! Project execution plan has been agreed upon and signed off months ago, no way I'm going to cut-short critical activities like these. This is one of the reasons why working in IT really sucks. Many IT managers (from the customer or partner's side) will always give instructions like: "I wanna have this resolved/done by tonight. By hook or by crook, the system must be ready by tomorrow! "
Although we work with machines, we're still humans. It's even sadder when some IT managers have never been in the field before. It's just like somebody from Accounts department being put as Technical Director. Wargh...! Very sickening.
Usually after this kind of madness, I will fall sick. If Boss doesn't allow me some time off, I'll definitely call in sick.
Did I mention earlier that the upgrade tasks require me to be standing in front of the console (which is about waist-high) for hours? After 5 days, every inch of my body is now aching. The worst thing is, I can't sleep well at night. This is going to be my Zombie week!